netQ created this policy in accordance with the New Zealand Privacy Act 1993 and its subsequent amendments and regulations (“ the Act”). For further information on the Act , see www.privacy.org.nz
We may revise this policy from time to time, for example as laws or Acts change. Any changes will be applied from the date that we upload the revised version to our website. You can contact us at email@example.com or 0800 000 911 if you have any queries.
Personal information includes your name, company, job function, and work contact details. You may choose to disclose personal information to us, for example, by emailing us, registering for our newsletters, visiting our website or reading our blogs. Personal information may also include statistical information such as:
- device and browser information including your IP address
- the date and time you accessed our website/blog/newsletter
- duration of use
- We may also collect personal information about you from third parties with your express written authority, or if the information is publicly available.
- To learn more about cookies you can visit the sites below. These sites explain how you can opt-out or self-manage cookies if you wish:
Who has access to your personal information held by us?
The personal information referred to above is viewable by certain netQ staff, service providers and contractors, all of whom are obliged to follow our privacy and confidential information policies.
How do we secure your personal information?
We use Datto Autotask to store your personal information when you engage with our website, newsletters or blogs. Datto has robust global privacy and data protection policies in place. You can read about the Datto privacy and data protection information here https://www.datto.com/legal/privacy-policy
While we take reasonable steps to secure your personal information, you should be aware no security procedures or protocols are ever guaranteed to be 100 percent secure from intrusion or hacking, and there is some risk assumed by sharing personal information online.
What do we use your personal information for?
We will only use personal information provided to us to enable us to communicate effectively with you and administer, evaluate and potentially improve how we engage with you.
We may also send you emails or other forms of communication relating to netQ services, or improvements to netQ services. These can generally be called marketing emails. If you do not want to receive marketing emails from us, please click the “unsubscribe link” at the bottom of the marketing email you receive, or contact us with your instructions using the details below.
Feedback is important to us and is used to evaluate and improve our services. If you provide feedback to netQ via the supplied netQ email address, your feedback will be sent to appropriate netQ staff. We may pass on relevant comments to other people within netQ who administer, have contributed to, or are otherwise interested in, your feedback about netQ services offering. This could include your email address and other identifying information.
Public Records, Official Information and Parliament
Your emails and communications with us may constitute public records and be retained to the extent required by the New Zealand Public Records Act 2005. netQ may also be required to disclose those materials under the New Zealand Official Information Act 1982 or to a Parliamentary Select Committee or Parliament in response to a Parliamentary Question.
Your rights to access and correction
Under the New Zealand Privacy Act, you have the right to access and request correction of any of your personal information provided to netQ. If you would like to see the personal information relating to you, or to change such personal information, or if you have any concerns regarding your privacy, please contact us at the address set out below. netQ will require proof of your identity before being able to provide you with any personal information.
Level 4, Cathedral House
48-52 Wyndham Street
Auckland CBD 1010
Phone: 0800 000 911
If you are not satisfied with our response to a privacy-related concern you may have, you can contact the New Zealand Privacy Commissioner:
Notifiable Privacy Breach Occurrence
In the event of a privacy breach that is Notifiable in accordance with the Act, netQ will implement the required notification procedure with the Privacy Commissioner and affected individuals as required by law.